Customer Reviews
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Michael Mrozik
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Purchased a boat from Dockside Marine
Rodney Rogers -
Steve Gardner went above and beyond the call of duty. Our 2015 230 Ski Natique has been serviced at Dockside since purchase. This past Monday, on a off day, our boat was experiencing issues. Steve dropped what he was doing on his day off to meet us at Lakeview to offer assistance. Randy in service, is working to address the issues swiftly and thoroughly. Great customer service.
Greg Prahl -
Everyone at Dockside was great. It was a fantastic buying experience. Steve has a no pressure mentality and he set me up with the right boat for my needs. They take care of you after the sale as well.I plan on having them service my G 23 and when ready to move up to a Paragon they will be my first stop.
Sean Funston -
Smooth transaction! Great customer attention. Steve G is great to work with.
Tony Tytone -
My 1999 Ski Nautique was brought to life by your crew back in 2017, after being stored for four years. I brought in my 21 year old in again this winter giving Mike and Matt a list of 22 things I wanted done. After heavy use the last three years it needed some serious TLC. They not only fixed it all up, they delivered on a suggestion to have the boats' exterior brought back to new condition. You could imagine the oxidation of 21 years. The boat now looks brand new and is in like new perfect condition. I was amazed how well they did. Thanks again Dockside Marine. I'd buy a boat from these guys but they keep making mine like brand new!
mikke Phillips, Montgomery, TX -
I recently bought a new Bryant Calandra from Dockside. Working with Mark, Josh, and Mike was a friendly, seamless and excellent Boat Buying Experience. Great job...Keep up the good work!!!!
Bob Aaron, Loudon, TN -
Dockside exceeded my expectations at every level for a boat purchase. Great group of people that truly understand the importance of knowledge, professionalism, and the highest level of service and delivery.
Matt Bruton -
Working with Steve and Michael were great! I purchased a super nautique 210. I highly recommended checking out DM Boats in Conroe. Thank you for the great experience.
Patrick Gron -
Santana in the fiberglass shop works MIRACLES!!! I brought my Wave Runner in to Repair the hull/fiberglass, I was informed that they normally dont work on Wave Runners, but fiberglass is fiberglass. They ask me to give them a try, WOW, what a great job Santana did, it looks brand new!!! Dockside will be my go to dealer for not only fiberglass, but anything else that might come up. If they Care this much, they have my business!
Thanks, JohnJohn Barnes -
Steve helped me purchase a G23 and he was very helpful. He explained everything I needed to know about the boat and made sure that all of the items were delivered when I picked it up. I would recommend Steve to other friends looking for a boat. He made the process very easy and I am very happy with my experience. Mark
Mark Lawrence -
Internet search
Mark Lawrence -
We highly recommend Dockside Marine for all your boating needs. We love our salesman Steve Gardner! He is very knowledgeable and made the purchase of our new MasterCraft boat seamless and fun! Josh helped us with the purchase of the perfect 1st surfboard and rope. We are having the best boating summer thanks to Dockside!
Kimberly Bruner -
Website
Mark Stevenson -
Tanner and the rest of the crew at Dockside are the absolute best. We will never go anywhere else for our boat needs! We love Dockside.
Karen Pope -
Austin Shelnutt
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Tanner was and continues to be awesome...he really cares about his customers and making sure they have the best experience possible I highly recommend him and the team
Patrick Murphy -
Bought a used Mastercraft sight unseen from Steve. Boat is amazing, exactly as described, and Steve's amazing customer service extended way beyond the purchase. Had the boat delivered from TX to NW Arkansas and Steve checked in a few times to make sure that everything was OK. I highly recommend this dealer and Steve. It can be a little intimidating buying a boat online but Steve can help you through any questions. Thanks!
NW Arkansas Boat Buyer -
Dockside is a cut above all others and a top notch dealership! From sales to service Josh, Kyle, Steve, Mike and all the professionals employed are super. This is our 3rd boat purchased from Dockside and Im sure it wont be the last. Please feel free to direct prospective clients to me for a glowing referral!!! Great job everyone and thanks again!!!
David Moore -
Dockside Marine had been doing maintenance on my boat for 3 years. Kyle Waters does an excellent job keeping me up to date on the status and the technicians ensure my boat is ready for a worry free summer on the lake. The workmanship and customer service is top quality!!
George Raesis -
Dr.Group
Seung Yoon -
I have bought 5 boats from dockside because of service they provide is excellent. Kyle has always taken care of all problem with boat.
laju patel -
Ive owned a Nautique G23 for a month now, and from the time I walked in the door to meet Tanner for a demo, to meetings with Josh about the purchase, to my 20 hour service, with Blaise, Ive been met with fairness, responsiveness, and respect. I highly recommend Dockside to anyone looking for a new boat.
Robert David -
Dockside review DOCKSIDE this is the only Texas nautique/ master craft boat dealer to give your business to, hands down. From the time I purchased my boat through dockside following through many years later, the customer service has never been anything but the best. The service department team is elite. They go above and beyond my expectations every visitKyle, Jason, Blake, Taj, Luis, and the whole team at dockside.. I give you hats off and a five star rating to all departments. I highly recommend anybody searching for a luxury boat dealer to visit Docksides team for your boating purchase and/or service. They are the best.
Gene Patrick Northway -
Your website
Greg Garner -
Friend
Caleb Cohen -
Live in the area. Have used your service department before and had excellent service. Thanks for a well done job. Happy Customer
Robert Rosenfield -
Well always be customers
Rob Chain -
Local Mastercraft dealer
Jeff Karam -
I have a 1999 Ski Nautique that i bought new. It had been in dry storage for four years because I was overseas. Jason and his crew took my dirty boat with 4 year old gas in it and said "Mike we will go through everything, a full service and detail including upgrading the sonar, we'll get you back on the lake". One week later I had a boat that ran like new, looked new (except for a few ol spots). We have put about 40+ hours on it since the end of May. When they say "we'll take care of it" they mean it. Great service, great knowledge of Correct Crafts through and through. I'd buy a boat from them except for the fact they made my 18 yr Ski Nautique run and feel like new.
Mike Phillips -
TJ and Taj represent the highest caliber of professionalism in sales and customer support!
S Johnson -
Our boat has been serviced by Kyle and his team since we purchased our boat from Dockside. Kyle and the team are attentive and make the extra effort to provide great customer service. We will continue to go to Kyle for our maintenance and service needs.
P Scheffey -
Sales and service are top notch! Can't say enough about service department. Had an emergency dropping the boat off without notice. The service department flipped the boat in no time, handled some warranty items, and detailed the boat to top The experience off. Go visit the guys at Dockside - you won't be disappointed!
Brian Kraushaar -
Service department has always been awesome to work with.
Billy Owen -
Service department has always been awesome to work with.
Billy Owen -
Big thank you Dockside for the exceptional service and quick turn around. You guys saved us and quite possibly our tournament!! On behalf of the Ragin' Cajun Waterski Team from University of Louisiana at Lafayette, we highly recommend your business! Thanks again!
Brody Newton -
Service as Dockside Marine is second to none. They turned my boat around in 2 days. Been around boats all my life and this is the first time I got a service report along with pictures of all the work performed. The work area was covered with blankets to protect the interior, boat was cleaned up when returned, and to top it off the boat was lake tested to ensure proper operation (with pictures of the gauges as evidence). I cant say enough about the quality of the work and customer service. A week later has a small issue with the out drive, turned out to be user error, but Dockside Marine quickly helped me with resolve the issue. No questions asked. Thanks Dockside Marine!!
George Raesis -
Purchased a boat at the boat show. Service and attention to detail detail has been spot on from day one. I highly recommend Dockside.
Brad Fisher -
Purchased a boat at the boat show. Service and attention to detail detail has been spot on from day one. I highly recommend Dockside.
Brad Fisher -
Bought boat here
Philip Susen -
Best Service on the Lake and probably the Best Service in the State!
Roy Morton -
Great service and very professional. The work performed was first class. Kyle is very knowledgable and gets the job done. Very satisfied.
Andreas K -
Great service and very professional. The work performed was first class. Kyle is very knowledgable and gets the job done. Very satisfied.
Andreas K -
Lakeview marina
Andreas K -
Lakeview marina
Andreas K -
Erik Austin
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Bought the boat in this dealership. The service department does a great job maintaining my boat in top condition. They perform quality work and are great to work with. My boat was delivered on time and looking great.
Manuel Sanchez -
Bought the boat in this dealership. The service department does a great job maintaining my boat in top condition. They perform quality work and are great to work with. My boat was delivered on time and looking great.
Manuel Sanchez -
Chris Croom
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Chris Croom
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Kyle and his service staff are very accommodating to your needs and get your boat in and out in a timely manner. They do a great job in keeping you informed about service status and go the extra mile to make sure their customers are satisfied. I would highly recommend Dockside Marine if you are needing any type of service done to your Mastercraft.
Chris Dees -
Awesome service. Quick efficient and did everything perfect!
Andrew Davis -
Awesome service. Quick efficient and did everything perfect!
Andrew Davis -
First time boat buyer. These guys were awesome. Very knowlegeable.
Greg Myers -
Kyle Waters is how I heard about dockside, I followed him from his former place of employment.Kyle has help me out for many years and done an excellent job for which I I am grateful and have become dependent, knowing that he will do an excellent job maintaining my equipment. It seems to me that with the resources he has been given to fulfill his responsibilities at dockside it is only in Hanst his ability to give superior customer service and technical competency. I find the entire staff at dockside to be competent and customer service oriented.
Glen Walden -
Service dept is on point. Delivers excellent customer service.
Troy Ybarra -
Shayne OConnor
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Had an excellent service experience! These guys are great!
Brian Oneal -
Live in the area/prior visits
Chris Simutis -
Boat show
Karl Robichaux -
We LOVE our boat and we love Dockside! From Sales with Josh to annual service with Kyle and Taylor, Dockside keeps my 2013 Mastercraft X25 running great. They answer all my endless questions and they seem to do something "extra" for the boat at no charge every time I bring it in.
Anonymous , Houston, TX -
Just wanted to take a quick minute to brag on JT and Don. Met them at the boat show, while we were looking at bow riders. JT took the time to get to know us and educate us on Mastercraft verses the bow rider we were looking at. They arranged a test drive and despite still not quite there with the sale, as we are undecided, they have been first rate in keeping in touch and getting our questions and concerns answered. If my wife and I were 20 years younger we would be all over the X35, but it is not for lack on effort, insight and customer care from JT and Don. If we can get past being a couple of couch potatoes in our late 40's, we may yet wind up in the X35. But, regardless, if your shopping for a new wake/surf boat, take a friendly bit of input, and give em a try.
Kevin , Houston, TX -
I own a 2002 MasterCraft 197 and bring my boat to Dockside Marine every year for maintenance. Kyle Waters and Lamar Butts make me feel like a valued customer. I just picked up my boat this last weekend with a full detail performed on the boat. My boat looks brand new with the detail. I was already a loyal customer, but I am thoroughly hooked on bringing by boat to Dockside Marine. Thanks guys and I will see you in the Fall.
Doug , New Caney, TX -
Dave , Cypress, TX
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Great service. Called about my 2001 Air Nautique and scheduled a time to bring the boat in (they do stay busy but were upfront on when they could get to it). Within a day they had looked at the boat and identified the problem. Told me price for parts and labor before they started - and got the work done the day after the parts arrived. Only fixed the problem I had - no extra work or parts added onto the job. I thought the price was very reasonable both for time charged and costs of parts. While my boat was at their shop - it was under a cover and they wiped it down before they gave it back to me (as clean as when I dropped it off). It was a good experience. Kyle was very helpful.
Keith -
Dockside were very helpful when I needed a Honda engine repair. Dockside provided a lakeside visit to help identify the engine issue and found a warning light from the engine. Although not a licensed Honda service agent, Dockside provided the assistance necessary to find the problem, recommended me to a local Honda service agent and transported my boat to and from my boat slip to make sure the service was accomplished. I greatly appreciate all the assistance received. My boat is now operational and I am back in business on the lake. I would certainly recommend Dockside Marine to assist with boat repairs or a purchase of a new or used boat. Thanks, Morris.
Morris , The Woodlands, TX -
Don McCain exceeded our expectations as our sales and delivery agent from Dockside. We initially viewed a boat at Dockside that didn't have all of the bells and whistles we were looking for. We found a new boat online and Dockside completed a Dealer Trade with the Nautique dealership in CA. Don personally went to CA to pick up our boat and delivered it personally to our home. It's a great boat and we look forward to many years of use from it! Thanks Don and all the folks at Dockside that have made our experience so wonderful! Tim and Sherry Hollis
Sherry , Cypress, TX -
We LOVE our boat and we love Dockside! From Sales with Josh to annual service with Kyle and Taylor, Dockside keeps my 2013 Mastercraft X25 running great. They answer all my endless questions and they seem to do something "extra" for the boat at no charge every time I bring it in.
-Anonymous -
Just wanted to take a quick minute to brag on JT and Don. Met them at the boat show, while we were looking at bow riders. JT took the time to get to know us and educate us on Mastercraft verses the bow rider we were looking at. They arranged a test drive and despite still not quite there with the sale, as we are undecided, they have been first rate in keeping in touch and getting our questions and concerns answered. If my wife and I were 20 years younger we would be all over the X35, but it is not for lack on effort, insight and customer care from JT and Don. If we can get past being a couple of couch potatoes in our late 40's, we may yet wind up in the X35. But, regardless, if your shopping for a new wake/surf boat, take a friendly bit of input, and give em a try.
Kevin , Houston, TX -
I own a 2002 MasterCraft 197 and bring my boat to Dockside Marine every year for maintenance. Kyle Waters and Lamar Butts make me feel like a valued customer. I just picked up my boat this last weekend with a full detail performed on the boat. My boat looks brand new with the detail. I was already a loyal customer, but I am thoroughly hooked on bringing by boat to Dockside Marine. Thanks guys and I will see you in the Fall.
Doug , New Caney, TX -
Dave , Cypress, TX
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Great service. Called about my 2001 Air Nautique and scheduled a time to bring the boat in (they do stay busy but were upfront on when they could get to it). Within a day they had looked at the boat and identified the problem. Told me price for parts and labor before they started - and got the work done the day after the parts arrived. Only fixed the problem I had - no extra work or parts added onto the job. I thought the price was very reasonable both for time charged and costs of parts. While my boat was at their shop - it was under a cover and they wiped it down before they gave it back to me (as clean as when I dropped it off). It was a good experience. Kyle was very helpful.
Keith -
Dockside were very helpful when I needed a Honda engine repair. Dockside provided a lakeside visit to help identify the engine issue and found a warning light from the engine. Although not a licensed Honda service agent, Dockside provided the assistance necessary to find the problem, recommended me to a local Honda service agent and transported my boat to and from my boat slip to make sure the service was accomplished. I greatly appreciate all the assistance received. My boat is now operational and I am back in business on the lake. I would certainly recommend Dockside Marine to assist with boat repairs or a purchase of a new or used boat. Thanks, Morris.
Morris , The Woodlands, TX -
Don McCain exceeded our expectations as our sales and delivery agent from Dockside. We initially viewed a boat at Dockside that didn't have all of the bells and whistles we were looking for. We found a new boat online and Dockside completed a Dealer Trade with the Nautique dealership in CA. Don personally went to CA to pick up our boat and delivered it personally to our home. It's a great boat and we look forward to many years of use from it! Thanks Don and all the folks at Dockside that have made our experience so wonderful! Tim and Sherry Hollis
Sherry , Cypress, TX
Purchased a 2019 tritoon and have it serviced at Dockside. Most recent service finishing on 11/12/2020 was by far the best experience I have had with the service department!